Unilever Improves Network Reliability and Customer Satisfaction with Network Operation Center Services
Highlights
- Unilever had a complex network infrastructure with over 800 distributor warehouses spread around Indonesia.
- They wanted to connect all of those warehouses to the HQ office so that they would be able to perform a real-time update regarding the product inventory among other things.
Challenge
The challenge was that Unilever’s network infrastructure was complex and it was difficult to monitor and troubleshoot. They also had a plan to connect all of their distributor warehouses to the HQ office, which would make the network even more complex.
Solution
Elitery helped Unilever to solve this challenge by putting up a Network Operation Center (NOC) team. The NOC team worked together with telecommunication providers to perform a troubleshooting process so that they could find the real issue on the network.
Benefits
Elitery’s service has enabled Unilever’s network infrastructure, which uses 4 ISP and is connected to over 800 distributor warehouses, to integrate with each other. This allows the Unilever team to focus more on expanding more distributors in Indonesia.
Unilever is a global fortune 500 multinational consumer good company. They are very well known worldwide and their products are designed to meet everyday needs, which include foods, beverages, cleaning agents, and personal care. Indonesia becomes the second largest market in the world after India for Unilever.
Unilever is a global fortune 500 multinational consumer good company. They are very well known worldwide and their products are designed to meet everyday needs, which include foods, beverages, cleaning agents, and personal care. Indonesia becomes the second largest market in the world after India for Unilever.
Highlights
- Unilever had a complex network infrastructure with over 800 distributor warehouses spread around Indonesia.
- They wanted to connect all of those warehouses to the HQ office so that they would be able to perform a real-time update regarding the product inventory among other things.
Challenge
The challenge was that Unilever’s network infrastructure was complex and it was difficult to monitor and troubleshoot. They also had a plan to connect all of their distributor warehouses to the HQ office, which would make the network even more complex.
Solution
Elitery helped Unilever to solve this challenge by putting up a Network Operation Center (NOC) team. The NOC team worked together with telecommunication providers to perform a troubleshooting process so that they could find the real issue on the network.
Benefits
Elitery’s service has enabled Unilever’s network infrastructure, which uses 4 ISP and is connected to over 800 distributor warehouses, to integrate with each other. This allows the Unilever team to focus more on expanding more distributors in Indonesia.
